Privacy Policy
Introduction
Lumiforma ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
By accessing or using Lumiforma, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the platform.
Information We Collect
We collect information you provide directly to us, such as when you create an account, upload images, make a purchase, or contact us for support. This may include your name, email address, payment information, and any images you upload for rendering.
We automatically collect certain information when you use our platform, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our services.
We use cookies and similar tracking technologies to collect information about your browsing activity. See our Cookie Policy for more details.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and respond to your comments and questions.
Your uploaded images are processed by our AI rendering engine solely to provide the rendering service you requested. We do not use your images to train our AI models without your explicit consent.
We may use your email address to send you marketing communications about our products and services. You can opt out of these communications at any time.
Data Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information with service providers who assist us in operating our platform, processing payments, or delivering services to you.
We may disclose your information if required by law, in response to legal process, or to protect the rights, property, or safety of Lumiforma, our users, or others.
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your uploaded images are encrypted in transit and at rest. Rendered images are stored securely and are only accessible to your account.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.
Rendered images are retained for 90 days after creation unless you delete them earlier. After this period, they are automatically removed from our servers.
Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or port your data. You may also have the right to restrict or object to certain processing.
To exercise any of these rights, please contact us at privacy@lumiforma.com. We will respond to your request within 30 days.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
Your continued use of the platform after any changes indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at privacy@lumiforma.com.